Individuals

Not a customer yet?

Please use this form if:

• You want to buy one of our plans or phones
• Want our representatives to call you about our offers
• Want to know more about our network coverage
• Have booked a plan but not recieved the package yet
• Facing problems activating your connection

Existing customers

Please use this link if:

• You've got questions about billing
• Problems with your cellphone, SIM or accessory that we sent you
• Want to report a network outage
• Want to report a lost handset
• Concerned about your plan
• Want to enable/disable premium services
• To provide feedback or report a grievance
• To make a payment arrangement
Or is there anything else we can help you with...

Business Customers

Not a customer yet?

Please use this form if:

• Want to buy one of our plans or phones
• Want our representatives to call you about our offers
• Want to know more about our network coverage
• Have you booked a plan but not recieved the package yet
• Facing problems activating your connection

Existing customers

Please use this link if:

• Got questions about billing
• Problems with your cellphone, SIM or accessory that we sent you
• Want to report a network outage
• Want to report a lost handset
• Concerned about your plan
• Enable premium services

is there anything else we can help you with.

Channel Partners

Are you a dealer?

Please use this form if:

• Want to know how you can win a BMW car
• Find out about our dealership programmes.