Frequently Asked Questions
Please review our Frequently Asked Questions - the solution to your problem may already be there.
Individuals Not a customer yet? Please use this form if you: - Want to buy one of our plans or phones
- Want our representatives to call you about our offers
- Want to know more about our network coverage
- Have booked a plan but not received the package yet
- Are Facing problems activating your connection
Existing customers
Please use this link if you: - Have got questions about your bills
- Are facing problems with your cell phone, SIM or accessory that we sent you
- Want to report a network outage
- Want to report a lost handset
- Are concerned about your plan
- Want to enable/disable premium services
- Wish to provide a feedback or report a grievance
- Wish to make a payment arrangement
Need assistance or have another query……..
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Business Customers
Not a customer yet?
Please use this form if you: - Want to buy one of our plans or phones
- Want our representatives to call you about our offers
- Want to know more about our network coverage
- Have booked a plan but not received the package yet
- Are Facing problems activating your connection
Existing customers Please use this link if you: - Have got questions about your bills
- Are facing problems with your cell phone, SIM or accessory that we sent you
- Want to report a network outage
- Want to report a lost handset
- Are concerned about your plan
- Want to enable/disable premium services
- Wish to provide a feedback or report a grievance
- Wish to make a payment arrangement
Need assistance or have another query……..
Channel Partners
Are you a dealer?
Please use this form to: - Find out about our dealership programmes.
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