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Wider Approach and Wider Solutions

Need Support ?

To speak with one of our support executives about your problems Call us:
Monday - Friday: 9am to 8pm(AEST).
Saturday - Sunday : 9am to 6pm(AEST).

1300-785-8471 , 0399360500

Postal Address


M2 VIPTEL Pty Ltd
P.O.Box 5196
South Melbourne VIC 3207

Frequently Asked Questions

Please review our Frequently Asked Questions - the solution to your problem may already be there.



Individuals

Not a customer yet?
Please use this form if you:

  • Want to buy one of our plans or phones
  • Want our representatives to call you about our offers
  • Want to know more about our network coverage
  • Have booked a plan but not received the package yet
  • Are Facing problems activating your connection


Existing customers

Please use this link if you:

  • Have got questions about your bills
  • Are facing problems with your cell phone, SIM or accessory that we sent you
  • Want to report a network outage
  • Want to report a lost handset
  • Are concerned about your plan
  • Want to enable/disable premium services
  • Wish to  provide a feedback or report a grievance
  • Wish to make a payment arrangement
  • Need assistance or have another query……..

Business Customers

Not a customer yet?

Please use this form if you:

  • Want to buy one of our plans or phones
  • Want our representatives to call you about our offers
  • Want to know more about our network coverage
  • Have booked a plan but not received the package yet
  • Are Facing problems activating your connection


Existing customers
Please use this link if you:

  • Have got questions about your bills
  • Are facing problems with your cell phone, SIM or accessory that we sent you
  • Want to report a network outage
  • Want to report a lost handset
  • Are concerned about your plan
  • Want to enable/disable premium services
  • Wish to  provide a feedback or report a grievance
  • Wish to make a payment arrangement

  • Need assistance or have another query……..

Channel Partners

Are you a dealer?

Please use
this form to:

  • Find out about our dealership programmes.




All charges mentioned on this website are inclusive of 10% GST, unless specifically mentioned.
M2 VIPTEL Pty Ltd
(ACN: 150 061 886)



Legal

M2 VIPTEL Pty Ltd
P.O.Box 5196
South Melbourne VIC 3207

Contact Number:
(1300-785-847)1
1 Mobile airtime charges
apply.
Monday - Friday
09:00am - 08:00pm (AEST)
Saturday
09:00am - 06:00pm (AEST)