ABOUT US

As a growing enterprise in the telecommunications industry in Australia that is highly competitive EDirect brings together a wealth of talent, shared values and a strong commitment to deliver quality. EDirect firmly stands by its faith that it is the actions of the individuals working harmoniously together that creates strong communities it delivers to or serves. EDirect aims to set the highest standards in the telecommunications industry in Australia for both the goals it aims to achieve and the manner in which these goals are to be achieved. This indicates that EDirect strives incessantly and tirelessly to be number one among its competitors.

Integral to everything that EDirect does is its commitment to value the talent of each individual, harnessing the strengths of a diverse work force and respecting and learning from the communities in which EDirect operates. Hence, the people of EDirect are committed to partnership as a key catalyst to the Company’s overall performance. EDirect thoroughly understands the fact that its success requires the highest standards of social, economic and environmental responsibility. EDirect is accountable for its actions.EDirect strives hard to be a good neighbour and a citizen in the communities in which it operates in Australia.

EDirect propounds the idea to be agile and responsive to the changing needs of the consumers and embrace learning opportunities from our experiences.

EDirect’s organizational structure is built on a concept of global business and is designed to compete most effectively and challenging industries in Australia and, eventually, worldwide. The high quality of the directors, officers and employees develop, approve and implement plans and actions designed to achieve the corporate objectives. The methods EDirect employs to achieve results are as important as the results themselves. EDirect’s directors, officers and employees are expected to observe the highest standards of integrity in the conduct of business.

OUR VISION

It is the vision of EDirect to expand its business opportunities by strengthening partnership with our customers as value added competitive assets. EDirect’s vision is to help the customers to thrive in a changing world. By tailoring its products and services in accordance to the needs of its customers, EDirect tirelessly aim at helping its customers to make their lives and businesses better. This means getting ever closer to the customers, understanding their lifestyles and business and establishing long-term partnerships.

OUR MISSION

For EDirect, the interest of its customers comes first as experience shows that if customers are served well, success follows. EDirect is dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that governs it; hence, EDirect’s success depends upon unswerving adherence to this standard. EDirect stresses on creativity and imagination in everything it does. While realizing the fact that the old way might still be the best way, EDirect constantly strives to a better solution to a customer’s ever changing needs. EDirect in pursuance of its vision makes iconoclastic efforts to identify and recruit the very person for every job. EDirect knows that in the service business without the best people, it cannot be the best in the industry.

CORPORATE AND SOCIAL RESPONSIBILITY

EDirect realizes the importance of conducting behaviour and business in an ethical and socially responsible manner while dealing with customers, partners and in communities in which it works and lives. Telecommunication services have many benefits and are essential ingredient in the social and economic development. As a result of which EDirect constantly strives to design its policies to bridge digital divide in turn pushing the telecommunication industry in Australia.